Shipping Information
WHERE’S MY ORDER?
Once your order has been placed with Quiltlume, it will go through the following steps.
You will receive 3 email notifications:
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Order Confirmation
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Shipment Confirmation
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Order Delivered / Delivery Status Notification
HOW CAN I TRACK MY ORDER?
Once your order has been shipped, we will send you an email with the corresponding tracking information.
You can track your order at:
Please allow 1–2 business days for the tracking information to become available.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER, AND HOW MUCH DOES SHIPPING COST?
Processing Time
All orders are processed within 3 business days.
It generally takes 1–3 business days to prepare your order, including processing it at our warehouse, adding your shipping information, and arranging shipment.
Shipping Time
You can expect to receive your order within approximately 7–12 business days, depending on the destination.
Please note that the shipping time begins from the date your order is shipped, not from the date the order is placed.
If we are experiencing a high volume of orders or extreme weather conditions in certain areas, shipments may be delayed by a few days.
Please allow additional transit time for delivery.
If there is a significant delay in the shipment of your order, we will contact you by email.
Shipping Cost
Standard Shipping: US$15.99 per order
Free Standard Shipping on orders over US$89.99
WHAT IF MY PACKAGE DOESN’T ARRIVE?
If you have not received your package within 30 days after it was shipped, please contact us at:
We will either resend your order at no additional cost or provide you with a full refund.